We will gladly exchange or refund purchase within 14 days of receipt of the returned merchandise. Please note that refunds will only be issued to the same credit card that was used of original purchase. Original sales receipt is required for all merchandise exchanges or refunds. Merchandise must be in the original condition and packaging for an exchange or refund.

Due to Health & safety reasons, we don't provide refunds for Loose tea by weight as they are not sealed.

Sale items are final. No refund or exchange.